Keep playing, even when the network cannot.

If the app appears stuck

1. Close Numchemy and open it again.
2. Try once with Wi-Fi or mobile data turned off.
3. Restart the device if the screen remains unresponsive.

Reinstalling is a last resort because it can remove local profiles, progress, rankings, and settings.

When reporting a puzzle

Include the game name, difficulty, puzzle ID from the report screen, device model, app version, and what you expected. Do not include a player name or other personal information.

Contact

The public company-domain support address will appear here before the Google Play release. Until then, beta testers should use the contact channel included with their test invitation.